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My phone was stolen – what do I do?

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My phone was stolen – what do I do?

If your phone is lost or stolen, you can install YEO on a new device and log in as normal using your existing account. Your contacts will be synced again but you will lose any messages you have sent or received because installing the app again generates a new private key on that device. For security reasons, the private key should never leave the user’s phone.